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Workplace Innovation Summit • 2020

Connect. Reflect. Reform.

Join us for five days of thought leadership around the future of how and where we work, including virtual keynote presentations, workshops, and networking opportunities, as we all seek to shape what happens next.

Let’s disrupt the workplace paradigm. The pandemic has accelerated the disruption — it’s not something to plan for, it’s here. It’s up to all of us to take advantage of this moment to create something new. A workplace that works for everyone. Can we create a workplace that’s equitable? Is it possible for a workplace to support employees with children? Can work be engaging and meaningful for every employee? Yes, yes, and yes. Even with all the change happening around us, it is an exciting time for the workplace — now we have a chance to design something new.

For our fifth annual Summit we’re switching the format from a 1-day conference to a 5-day virtual design expo. That means you can attend from anywhere in the world and learn from the experts, and become an expert yourself by engaging in meaningful conversations to develop your during- and post-COVID workplace strategy.

Workshops and presentations are IDCEC accredited and participants will receive 8.5 IDCEC CEU credits.

 

See Full Agenda

Dec 7 – Dec 11 • 11:00am – 5:00pm

Video Webinar

Webinar, Instructions

All times are Eastern Time.

All attendees receive the digital edition of our Design Museum Magazine special workplace innovation issue!
Check out video from one of our past in-person Summits.

Topics

  • Hybrid In-Person/Remote Models
  • Collaboration Technology
  • Remote Meeting Facilitation
  • Designing New Spatial Typologies
  • Augmenting Existing Spaces
  • Wellness & Workplace Culture
  • Equity in the Workplace
  • Leadership
  • Creating Creative Conflict
  • And more

Event Elements

  • Keynote Presentations
  • Thought Leadership Talks
  • Interactive Workshops
  • Networking Sessions
  • Live Podcast Recordings

Who Should Attend

  • Business Leaders
  • Entrepreneurs
  • Interior Designers
  • Architects
  • Real Estate Professionals
  • Facilities Managers
  • Furniture & Product Designers
  • Management Consultants
  • Design Enthusiasts
  • And more!

PRESENTERS & FACILITATORS

Sam Aquillano

Sam Aquillano

Executive Director
Design Museum Everywhere
Katie Augsburger

Katie Augsburger

Partner
Future Work Design
Leah Ben-Ami, EdD

Leah Ben-Ami, EdD

Director of Learning
C Space
Robin Brown

Robin Brown

Associate Strategist
Future Work Design
Alfred Byun

Alfred Byun

Design Director
Gensler
Jessica Ekong

Jessica Ekong

Global Human Resources Executive
Boyuan Gao

Boyuan Gao

Co-Founder & Principal
Project Inkblot
Stephanie Gioia

Stephanie Gioia

Partner
Future Work Design
Justin Jones

Justin Jones

Co-Founder
Somersault Innovation
Susan Juvet

Susan Juvet

Strategy Manager
Gensler
Lisa Killaby

Lisa Killaby

Workplace Strategist, Planner and Designer
Emily Klein

Emily Klein

Director of Workplace
Perkins and Will
Jennifer Kolstad

Jennifer Kolstad

Global Design Director
Ford Motor Company
Rahul Kulkarni

Rahul Kulkarni

CEO & Co-Founder
Sukhi
Piers MacNaughton, ScD

Piers MacNaughton, ScD

Director of Health Strategy
View Inc.
Jahan Mantin

Jahan Mantin

Co-Founder & Principal
Project Inkblot
Meredith McCarthy

Meredith McCarthy

Senior Associate
Sasaki
Jennifer McGrory

Jennifer McGrory

Senior Associate
Perkins and Will
Shawn Murphy

Shawn Murphy

Director of Organizational Behavior & Workplace Trends
Bluescape
Carissa Mylin

Carissa Mylin

Senior Interior Designer
SERA Architects
Nina Narelle

Nina Narelle

Partner
Future Work Design
Diana Navarrete-Rackauckas
Diana Navarrete-Rackauckas
Director of Learning and Interpretation
Design Museum Everywhere
Tim Oldman

Tim Oldman

Founder & CEO
Leesman
Primo Orpilla

Primo Orpilla

Principal
Studio O+A
Liz Pawlak

Liz Pawlak

Vice President
Design Museum Everywhere
Lis Russo

Lis Russo

Culture Strategist
Gensler
Kay Sargent

Kay Sargent

Senior Principal, Director of WorkPlace
HOK
Leslie Saul

Leslie Saul

Owner and Principal
Leslie Saul & Associates
Nicole Schmidt

Nicole Schmidt

CEO
Source
Karin Sharav-Zalkind

Karin Sharav-Zalkind

NoBox Studio
Felice Silverman

Felice Silverman

Principal
Silverman Trykowski Associates
Lisa Kay Solomon

Lisa Kay Solomon

Author, Designer in Residence
Stanford d.school
Melisssa Steach, Ph.D.

Melisssa Steach, Ph.D.

I-O Psychologist & Workplace Wellbeing Knowledge Lead
Herman Miller 
Janet Swaysland

Janet Swaysland

Engagement Strategist
Bluefire Partners
Noah Waxman

Noah Waxman

Head of Strategy
Cactus
Tyson Weinert

Tyson Weinert

Group Program Director
LUMA Institute
Ashley Welch

Ashley Welch

Co-Founder
Somersault Innovation
Lucas Werthein

Lucas Werthein

Head of Technology & Production
Cactus
At the Summit I found my people – smart, committed people making things happen; a community.”
Janet Swaysland, Engagement Strategist, Bluefire Partners

Of all the workplace conferences I attend, this has been the best.”
Kerri McShea, Senior Strategist, HOK

I was on such a high from the event throughout the whole weekend. I’m so glad to be a part of this movement.”
Alfred Byun, Workplace Strategist, Gensler

Sponsored By

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Save with membership.
Become a member to save on your Summit tickets. Plus you’ll get Design Museum Magazine mailed every season.
Membership starts at just $5/month.

FULL AGENDA

The 2020 Workplace Innovation Summit consists of four virtual formats:

PRESENTATIONS

Hear and learn from workplace thought leaders from around the globe through short talks and keynote presentations that spark your strategic thinking. Bring your questions!

WORKSHOPS

Highly interactive and engaging: build your own strategies in collaboration with facilitators and attendees in these hands-on sessions.

LIVE PODCAST RECORDINGS

Join us as we record episodes of our weekly podcast, Design is Everywhere, and be part of the discussion with your comments and questions.

NETWORKING SESSIONS

Even though we’re virtual this year, it doesn’t mean we can’t network and connect — these sessions will be facilitated and break into small group discussions.

Monday, December 7

3:00pmET

Welcome & Agenda

3:00-3:15pmET
Sam Aquillano
Executive Director, Design Museum Everywhere
Liz Pawlak
Vice President, Design Museum Everywhere

Opening Remarks

3:15-3:25pmET
Felice Silverman
Principal, Silverman Trykowski Associates
Janet Swaysland
Engagement Strategist, Bluefire Partners
PRESENTATION

Reimagining the Future: How Will the Workplace Evolve & How Do We Adapt?

3:25-3:40pmET
Description

How do we redesign office space to embrace the power of hybrid workplaces while meeting the needs of the future workforce? This question is top of mind for every leader today. Many recognize that if we subscribe to one solution for a remote, hybrid, dynamic, or anchored work model, we overlook the need for multifaceted solutions, ones uniquely tailored to employee workstyle preferences and how to design for them. The need to explore, vet, and iterate ideas to arrive at strategies and solutions that account for these evolving preferences in the COVID era is making this a unique moment in rightsizing and reimagining what returning to offices will look like.

Research indicates that many employees do not want to go back to old ways of working, they want a hybrid-remote office model moving forward. At the same time, data also consistently shows what employees miss most are social interactions, team collaboration, and connection to culture in ways that only physical office space can distinctly provide. This virtual session will dive into how organizations create a roadmap for the way forward: addressing data-driven approaches to understanding employees’ needs and preferences, to space planning, rethinking square footage and amenity spaces, to thought provoking ideas that deliver an ideal employee experience – one that is safe, healthy, and resilient and can withstand the shock of any future disruptive event.

Emily Klein
Director of Workplace, Perkins and Will
Jennifer McGrory
Senior Associate, Perkins and Will
PRESENTATION

The New Era of Design: Health Data as the Next Office Ergonomics

3:40-3:55pmET
Description

As the design industry recalibrates post-COVID, Noah Waxman and Lucas Werthein of innovation firm Cactus will explore how the workplace can evolve into the future through holistic, personalized experiences built around user bio-markers and health data. Touching on various case studies, including a groundbreaking Miami ‘healthcare hotel’ set to debut in 2023, this session will discuss how health data is the new raw material for designers, will explore how to utilize cutting-edge technology to promote wellness, and will analyze the intersections between healthcare, technology, and the workplace.

Noah Waxman
Head of Strategy, Cactus
Lucas Werthein
Head of Technology & Production, Cactus
KEYNOTE PRESENTATION

Designing as Futurists

3:55-4:25pmET
0.5 IDCEC CEU
Description

There are no facts about the future, but how we feel about it — our posture and sense of agency around it, the processes that we use to understand and interrogate it, and our set of practices and tools to shape it. Those are very much available to us today. Building on her research, writing, and classes at the Stanford d.school, best selling author and educator Lisa Kay Solomon will offer some opening reflections on what it means to lead like a futurist in today’s rapidly changing context.

Lisa Kay Solomon
Author, Designer in Residence, Stanford d.school

Agenda: A Look Ahead

4:25-4:30pmET
Sam Aquillano
Executive Director, Design Museum Everywhere
Liz Pawlak
Vice President, Design Museum Everywhere

4:30pmET

NETWORKING SESSION

How Will the Workplace Evolve?

4:30-5:00pmET
Description

Continue the conversation about Reimagining the Future of the Workplace with Emily Klein and Jennifer McGrory, and network with other Summit attendees in breakout rooms.

Emily Klein
Director of Workplace, Perkins and Will
Jennifer McGrory
Senior Associate, Perkins and Will

Tuesday, December 8

11:00amET

WORKSHOP

The Power of Choice: Our Role in Designing a New Generation of Organizations

11:00am-12:30pmET
1.5 IDCEC CEU/HSW
Description

Our national reckoning with racism and systemic oppression is playing out across workplaces. Many organizations are making commitments to “do better.” But after the training and awareness raising, what’s really changing? This interactive workshop will explore (1) the landscape of approaches organizations are taking to put equity into practice; (2) lessons from the front lines of folks working at the intersection between Equity, Organizational Strategy, and Human Centered Design; and (3) practical tools for how each of us can use the power of choice to redesign organizational life.

Katie Augsburger
Partner, Future Work Design
Stephanie Gioia
Partner, Future Work Design
Robin Brown
Associate Strategist, Future Work Design
Nina Narelle
Partner, Future Work Design

12:30pmET

NETWORKING SESSION

Building Culture Virtually

12:30-1:00pm
Description

Meet and network with other Summit attendees and discuss how to build culture in the workplace, even while working remotely.

Meredith McCarthy
Senior Associate, Sasaki

3:00pmET

LIVE PODCAST RECORDING

Allyship in the Workplace

3:00-4:30pmET
Sam Aquillano
Executive Director, Design Museum Everywhere
Leah Ben-Ami, EdD
Director of Learning, C Space
Diana Navarrete-Rackauckas
Director of Learning and Interpretation, Design Museum Everywhere
WORKSHOP

Remarkable Ways to Create a Positive Remote Work Culture

4:30-5:30pmET
1 IDCEC CEU
Description

Just because your team is remote, doesn’t mean you should sacrifice having a positive culture. In fact, a positive or optimistic culture is paramount to performance for distributed teams. In large part, an optimistic digital culture is enabled by the right technology. Pair the technology with the human, and teams can do extraordinary things—in teams, and together. In this highly interactive workshop, learn how to create a positive workplace climate for distributed teams. Learn how to apply the three C’s to maximize team performance within an optimistic environment: contribution, collaboration, and connection.

Shawn Murphy
Director of Organizational Behavior & Workplace Trends, Bluescape

Wednesday, December 9

11:00amET

Welcome

11:00-11:10amET
Sam Aquillano
Executive Director, Design Museum Everywhere
Liz Pawlak
Vice President, Design Museum Everywhere
PRESENTATION

New Realities, New Spaces

11:10-11:25amET
Description

From the moment California offices locked down Primo Orpilla’s firm Studio O+A began to explore what the next generation of the workplace would be. The result is “A Toolkit for the Times,” O+A’s guide to going back to work not just safely, but happily. It’s a map through the uncertainties to a workplace based on individual agency, health and wellness, creative engagement, and harmony with nature. The new typologies O+A is designing address this moment by imagining where we want this moment to take us and demonstrating how we get there.

Primo Orpilla
Principal, Studio O+A
PRESENTATION

Home vs. Office: Insights from the World’s Largest Employee Experience Database

11:25-11:40amET
Description

Millions of employees are now months into a home working experiment, and their mood may well be changing on which experience is better — home or office. Or do they all hanker for a hybrid, blended mix of the two? Do organisations help them decide, or do employees decide for themselves? Join as Tim Oldman, Founder & CEO of Leesman, discusses the home vs office competition and shares insights from the world’s largest employee experience database.

Tim Oldman
Founder & CEO, Leesman
PRESENTATION

Strengthening Mental Resilience in the Modern Workplace

11:40-11:55amET
Description

Sukhi is strengthening mental resilience in the modern workplace to foster effective collaboration and reduce burnout. They do this leveraging data analytics to customize guided meditations, workshops and mental wellness challenges for the private sector’s most demanding environments. Think of them as the Peloton for Emotional Wellness – data driven, wellness solutions with live coaching (offered remotely) for employees / teams. Sukhi has acquired +30 clients (Amazon, Bain, McKinsey, MIT, Verizon, etc.) in 2020 alone. The platform collects wellness data via pulse surveys / emotional sentiment analysis to calculate interventions at the individual, team, and company level. The solutions are all remote, personalized to team performance, and culturally sensitive. 

Rahul Kulkarni
CEO & Co-Founder, Sukhi

Agenda: A Look Ahead

11:55-12:00pmET
Sam Aquillano
Executive Director, Design Museum Everywhere
Liz Pawlak
Vice President, Design Museum Everywhere

12:00pmET

WORKSHOP

Why Design Thinking Helps Us be Better at Sales

12:00-1:00pmET
1 IDCEC CEU
Description

We are all in sales, regardless of role. Learn tricks and tips from the world of Design to help you be more effective and have more fun. We will learn a few tools and then breakout and try them out. Walk away with something you can apply right away to be more effective wherever you sit in your organization.

Ashley Welch portrait
Ashley Welch
Co-Founder, Somersault Innovation
Justin Jones
Co-Founder, Somersault Innovation

1:00pmET

NETWORKING SESSION

Workplace Meditation

1:00-1:30pmpmET
Description

Continue the conversation about mental resilience in the workplace with Rahul Kulkarni, and Rahul will lead everyone through a group meditation.

Rahul Kulkarni
CEO & Co-Founder, Sukhi

3:30pmET

WORKSHOP

Tips & Techniques that Keep Workplace Experiences Human-Centered

3:30-5:00pmET
1.5 IDCEC CEU
Description

In this 90-minute session, LUMA Institute’s Tyson Weinert will lead a “virtual chalk talk” to explore how using human-centered design can help you develop more meaningful, relevant and impactful solutions to the workplace disruptions we all face. Tyson will share a collection of stories, vignettes, mini-activities, and provocative thought exercises using design methods from the LUMA System. Everyone will come away with ideas and opportunities for how to keep a human-centered lens on developing creative solutions that people want, need and value.

Ashley Welch portrait
Tyson Weinert
Group Program Director, LUMA Institute

Thursday, December 10

11:00amET

WORKSHOP

Shaping Culture in the Hybrid Workplace

11:00am-12:30pmET
1.5 IDCEC CEU
Description

The key to creating an effective culture is to humanize work. In this interactive session, we’ll dive into the organizational aspects that shape workplace culture, explore your own unique cultural experience, and identify actionable ways to impact your organization’s culture in a hybrid world.

Alfred Byun
Design Director, Gensler
Susan Juvet
Strategy Manager, Gensler
Lis Russo
Culture Strategist, Gensler

12:30pmET

NETWORKING SESSION A

Collaboration Technology in the Workplace

12:30-1:00pmET
Lisa Killaby
Workplace Strategist, Planner and Designer
Description

Choose a networking session: in this session mix and mingle with fellow Summit attendees and discuss collaboration technology in the workplace, led by Lisa Killaby

NETWORKING SESSION B

Juggling Life, Family, and Work in the New Abnormal

12:30-1:00pmET
Karin Sharav-Zalkind
NoBox Studio
Description

Choose a networking session: in this session mix and mingle with fellow Summit attendees and discuss juggling family life and work life, led by Karin Sharav-Zalkind.

3:00pmET

LIVE PODCAST RECORDING

Material Choices for Wellness and Sustainability

3:00-4:30pmET
Sam Aquillano
Executive Director, Design Museum Everywhere
Carissa Mylin
Senior Interior Designer, SERA Architects
Nicole Schmidt
CEO, Source

Friday, December 11

11:00amET

PRESENTATION

Design for Diversity™ – Designing a Future for All

11:00-11:30amET
0.5 IDCEC CEU
Description

In this multimedia and energizing talk, founders of Project Inkblot, Jahan Mantin and Boyuan Gao introduce participants to Design for Diversity™ (D4D), their relational and strategic framework for racial equity centered design. Through real-life examples of equitable and inequitable design, design concepts and high-level critical questions from D4D, participants are invited to reframe their thinking and explore mental models that consider racial equity in the people, processes, and products of their orgs.

Boyuan Gao
Co-Founder & Principal, Project Inkblot
Jahan Mantin
Co-Founder & Principal, Project Inkblot
PRESENTATION

Strategies to Restore Confidence in the Office Environment

11:30am-12:00pmET
0.5 IDCEC CEU/HSW
Description

Prior to the COVID-19 pandemic, leading developers and corporate occupiers were starting to increase their focus on how the office influences the health and productivity of the occupants inside them. The pandemic has accelerated what may have been a 10-year healthy building movement into 2. In this session we will share new research that explores people’s concerns with returning to the office, the challenges with working at home, and the strategies that will restore confidence in the office environment. We will tease out the solutions that address short-term problems related to disease transmission from those that have staying power once the pandemic is over, and demonstrate the impact that buildings have on other aspects of health, such as cognitive function, sleep, and mental health.

Piers MacNaughton, ScD
Director of Health Strategy, View Inc.

Agenda: A Look Back & Ahead

12:00-12:10pm
Sam Aquillano
Executive Director, Design Museum Everywhere
Liz Pawlak
Vice President, Design Museum Everywhere
PRESENTATION

Creating Spaces for Neurodiversity

12:10-12:25pmET
Description

We are living in a time of increased numbers and awareness about individuals with neuro-sensitives and special needs, such as ADHD. In fact, 1 in 8 people are considered neurodiverse but fewer than 50% know it. But these individuals can be high energy, out of the box thinkers, excel in a crisis, and be bold problem solvers. Not only is designing to be inclusive the right thing to do, there is a compelling business case for it as well. investigation the various aspects of neurodiversity and explore how to create spaces that are more physically and culturally inclusive for people with a wide spectrum of neurological conditions to allow them to thrive.

Kay Sargent
Senior Principal, Director of WorkPlace, HOK
PRESENTATION

If You Build It, Will They Come? Considering the Whole Human In Workplace Design

12:25-12:40pmET
Description

When considering the workplace in a post-COVID future, there is a tendency to focus on the material aspects of the floorplate: furniture and space design, surface, and textile cleanability. But once we’ve agreed on how many can inhabit a space together after completing the prerequisite screening form and temperature check, what of the person? This topic explores how work might facilitate our human needs in order to support what truly matters for our personal and collective well-being – everywhere you work.

Melisssa Steach, Ph.D.
I-O Psychologist & Workplace Wellbeing Knowledge Lead, Herman Miller
PRESENTATION

Can You Hear Me Now?

12:40-12:55pmET
Description

At least two generations of employees have been vocal about wanting more flexibility in redefining their work environment. Whether we have been listening or not, employees have been telling us more and more about who they really are. While COVID may have been the catalyst for most organizations to shift how (and where) they work, it has also served as an amplifier for the voice of the employee. In this session, we will unpack some of the themes that have been elevated during COVID and the elevation of social justice issues, and what this means as companies work to recruit and retain top talent. In this session, we will explore the significance of leveraging your employees’ insights as design principles.

Jessica Ekong
Global Human Resources Executive
KEYNOTE PRESENTATION

A Post-Pandemic Design Proposition

12:55-1:25pmET
0.5 IDCEC CEU
Description

In 2019, under the direction of Ford Motor Company CEO Jim Hackett, Ford unveiled a new masterplan for its world headquarters campus redevelopment. On March 16, 2020, Ford’s 34,000 US office employees went home. Inevitable questions focused on the future of work immediately followed, specifically, the future of the campus masterplan and our workplace – “where do we go from here?”

Led by Global Design Director Jennifer Kolstad, ASID, Associate AIA, Ford assembled a coalition that deconstructed the “big wicked problem,” harvesting opportunities and course-correcting historic pain points. Research-led design substantiates outcomes by leveraging expertise and evidence at the outset of the design process. Kolstad will demonstrate the importance of diverse perspectives and share some of the ideas that emerged from Ford’s Future of Work Think Tank. “If we believe that design is an evolving hypothesis then constructing the framework and expertise with which to design can be as powerful as the outcome itself.”

Jennifer Kolstad
Global Design Director, Ford Motor Company

Closing Remarks

1:25-1:30pmET
Sam Aquillano
Executive Director, Design Museum Everywhere
Liz Pawlak
Vice President, Design Museum Everywhere

1:30pmET

NETWORKING SESSION A

Neurodiversity in the Workplace

1:30-2:00pmET
Kay Sargent
Senior Principal, Director of WorkPlace, HOK
Description

Continue the conversation about designing spaces with neurodiversity in mind while networking with other Summit attendees — led by Kay Sargent.

NETWORKING SESSION B

Designing the Post-COVID Workplace

1:30-2:00pmET
Leslie Saul
Owner and Principal, Leslie Saul & Associates
Description

Choose a networking session: network with other attendees and bring it all together, how does everything we’ve discussed at the Summit connect to designing the post-COVID workplace? Led by Leslie Saul.

  • The Workplace Innovation Summit is a virtual event.
  • Register for the event via the ticketing tool above.
  • You’ll receive a registration confirmation via email.
  • 24 hours before the Summit you will receive login information to join the video webinars.
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