Design Museum LIVE: Civic Design & Innovation in Healthcare
Watch the recording of an inspiring conversation about civic design in healthcare from Design Museum LIVE.
Description
On Wednesday, November 15, we welcomed three impressive design professionals working to improve and innovate the design of our healthcare services and benefits for a virtual Design Museum LIVE conversation. Moderated by Jennifer Rittner, Associate Director and Assistant Professor in the School of Design Strategies at Parsons, panelists were Ashleigh Axios, CXO and Co-owner of Coforma; Shannan Elaine Clarke, CEO and Founder of Queen & Baby; and Sarah Konstantino, Product Director in UnitedHealth Group’s Strategy, Growth and Innovation organization. They discussed the impact and possibilities when human-centered design processes are centered in policy and healthcare solutions and offerings. The conversation touched on Black maternal health, expanded access to health benefits for the LGBTQ+ community, and the COVID-19 Health Equity Task Force.
If you missed this conversation, we encourage you to watch the recording and explore the generous list of resources and readings referenced in the conversation:
Ashleigh Axios shared:
- Case Study: Presidential COVID-19 Health Equity Task Force (Coforma) // Presidential COVID-19 Health Equity Task Force (HHS)
- Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government (The White House)
- Coforma’s Health+™ program
- Case Study: Health+ Sickle Cell Disease
- Case Study: Health+ Lyme Disease
- Case Study: Health+ Long COVID
- About Kimberlé Crenshaw & Intersectionality (
Wikipedia) - Book: Liberation Psychology: Theory, Method, Practice, and Social Justice (American Psychological Association)
Shannan Elaine Clarke shared:
- The Future of Black Breastfeeding – Resource Guide: created by Queen & Baby and highlighting some of the interesting and forward-looking work that is being done in the Black breastfeeding/maternal health world.
- Projects out of the School of Visual Arts NYC: https://productsofdesign.
sva.edu/blog/birth-reborn - The George Kaiser Family Foundation is doing some incredible work in Tulsa, OK: https://www.gkff.org/
- Kimberly Seals Allers (author, journalist, tech founder): https://www.npr.org/
sections/health-shots/2023/10/ 13/1205333159/irth-hospital- review-app-aims-to-take-the- bias-out-of-giving-birth - Black Mamas Matter: https://
blackmamasmatter.org/our-work/ - Black Birth Central (still in development): https://www.
blackbirthcentral.com/ - Violet: https://www.
joinviolet.com/newsletter
Thank you to Coforma for your support:
