Smarter Healthcare (Preview)

Expanding Patient Engagement

The quest to improve American healthcare has traditionally focused on finding new drugs, producing more powerful diagnostic tools, and building medical centers with ever-expanding footprints. Despite these investments, costing 5 percent of GDP in 1960 and over 18 percent of GDP in 2018, the U.S. healthcare system is fundamentally broken, if not unsustainable.

By Bill Hartman, Head of Innovation Strategy/Essential Design, part of PA Consulting

On a per-capita basis, the U.S. spends more on healthcare than any other nation, but health outcomes rank only 11th among peer countries. Life expectancy in the U.S. is about five years lower than it is in Japan, Italy, Switzerland, or Spain, and maternal health, on average, lags even further behind many more countries.

These sobering statistics point to the fact that the U.S. desperately needs a more patient-centered healthcare system, one that encourages people to maintain wellness, avoid risk factors, and better manage chronic conditions/comorbidities. We believe in improving the healthcare system by redesigning it to work smarter for patients. While the pandemic quickly led to creative workarounds and new solutions in a range of industries, this is an opportune time to also experiment with the entire system of healthcare in this country, pushing new solutions further and faster…









From Design Museum Magazine Issue 017