Remote Meeting Success Strategies

Ryann Hoffman, Principal, Staircase Strategy

Webex. Skype. Zoom. Oh my. With COVID-19 and social distancing, we’re having a lot of virtual meetings — some are good and productive, some are bad and could have been replaced by an email; what’s the difference? Learn to design better remote meetings.

We’ve all done video conferences, webinars, and Skype calls, now and again. But this is different. COVID-19 has the majority of the world’s population sheltering-in-place and working from home where possible. So now we’re all in virtual meetings, all the time. It’s time to learn how to best run a virtual meeting, to design an experience that will translate into the outcomes you want, instead of leaving it to chance.

Let’s learn from the expert who has been working from home since 2012: Ryann Hoffman is a service designer and strategist. Her work focuses on service and business design, innovation leadership, design strategy, and capacity building in design methods. She has been leading, advising on, facilitating, and advocating for remote-first design work for the last four years. She’s a founder and Principal at Staircase Strategy, where she supports leaders in using remote design methods on strategic initiatives and works to help teams think beyond the in-person workshop.

Join us for an illuminating, interactive session on designing, preparing, and executing the best remote meetings and virtual collaboration sessions possible. Part of our ongoing Center for Workplace Innovation event series.

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More about Ryann: She’s most excited working in complex problem spaces, and has led design work across industries and at organizations including The World Bank, The Government of Madagascar, Capital One, Bloomberg Philanthropies, Johns Hopkins Sibley Memorial Hospital, and ConsenSys. Her favorite remote-work tools are Mural, Zoom, and Workspaces (from Apptorium). When not working, she aspires to be more mindful and is very into playing Zelda right now.

Apr 17 • 12:00pm – 1:00pm

Video Webinar

Webinar, Instructions
All times are Eastern Time.
Ryann Hoffman
Staircase Strategy

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  • This Design Museum LIVE uses Zoom
  • Register for the event via the ticketing tool above.
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  • 24 hours before the webinar you will receive login information to join the video webinar.
  • Log into the webinar as early as 11:30amET, the presentation will begin at 12:00pmET.

What To Expect

11:30amET • We’ll open the event

Sign on early to check your audio and chat with us — we’ll open the webinar or live stream 30 minutes before the presentation begins so everyone can get settled in and ready.

12:00pmET • Presentation begins

We’ll kick things off with news from the Design Museum and share what’s upcoming, then our keynote presenter or moderator will launch into the day’s presentation.

12:45pmET • Questions & Answers

Sometimes our presenters will take questions throughout, but we’ll always leave time towards then end for your questions, submitted via the chat box — and we’ll get to as many as possible.

1:00pmET • LIVE event ends

We’ll send a short survey to get your feedback on the event, and we’ll follow up with any additional info from the presentation — then we hope to see you at the next LIVE event!


Design Museum LIVE is our ongoing series of virtual events featuring talks and conversations with design thought leaders around the world. We’re bringing together a global community around design impact using interactive live streams and webinars to share design stories, demonstrations, and actionable knowledge. Join us twice per month as we bring the Design Museum directly to your screen, online for all to participate in and enjoy!