UNITE: The Age of Automation


July 20, 2017
7/20/17 6:30 pm - 7/20/17 8:30 pm


2017-07-2018:30:00 2017-07-2020:30:00 America/New_York UNITE: The Age of Automation From smartphone assistants to automated merchandise fulfillment, automation has become an integral part of modern life. These days many of ... Hill Holliday 53 State Street, 35th Fl Boston, MA 02109 Design Museum Boston info@designmuseumboston.org

From smartphone assistants to automated merchandise fulfillment, automation has become an integral part of modern life. These days many of us don’t think twice about purchasing a subway pass or checking out at a store through the self-service teller machines. But how will automation impact the future of our society, economy, and culture?

Summer’s UNITE panel discussion will focus on the effects of automation on daily life, as well as the long term ramifications of a society turning to automation for efficiency. Our diverse panel discussion is hosted and sponsored by Hill Holliday and is set to take place on Thursday evening July 14th.


Moderator: Jamie Scheu, Hill Holliday

Jamie Scheu

Jamie is the SVP, Director of Experience Design at Hill Holliday.

He also leads the agency’s cross-functional Customer Experience practice, which draws the agency’s capabilities in consumer insights, brand strategy, experience design, technology, and business strategy to help solve problems that are valuable to consumers and businesses through design methods.





Panelist: Joseph Coughlin, PhD, MIT AgeLab

Joseph Coughlin

Joseph (Joe) Coughlin, PhD is founder and Director of the MIT AgeLab. AgeLab develops new ideas and technologies to enable 100 years of quality living. Joe’s research addresses the global business implications of changing demographics, lifestyles and technology.

He teaches in MIT’s Department of Urban Studies & Planning and the Sloan School’s Advanced Management Program. Joe has served on Advisory Boards for British Telecom, Fidelity Investments, Daimler and is currently on the Board of Directors of Benchmark Senior Living and the 38 million member AARP and AARP Services.

He was named as “one of the 100 most creative in business” by Fast Company Magazine, referred to as a “global guru on demography” by the Financial Times and the Wall Street Journal featured him as “one of 12 inventing the future of retirement.”

Panelist: Kris Carter, Mayor’s Office of New Urban Mechanics

Kris Carter

Kris Carter is the Co-Chair of the Mayor’s Office of New Urban Mechanics. He is a non-practicing engineer, an optimistic urban planner, and a self-taught filmmaker. He has a not so secret love for Boston (his adopted home) and working through challenging human-centered urban problems. Kris has been nationally recognized by the APA for his blending of storytelling and urban planning and the Federal Labs Consortium for his innovation in transportation work.


With the Mechanics, Kris has helped lead the City’s overhaul of parking technology, expanded the City’s mobility options, launched a digital storytelling outfit, managed the award-winning Public Space Invitational, and currently oversees the City’s autonomous vehicle research efforts. Prior to leading the Mechanics, Kris acted as the Director of Boston’s bicycle program, oversaw the expansion of Hubway, served as an advisor to the Mayor on the Boston Innovation District, and helped operationalize One Fund Boston in response to the Marathon bombings.

He is a two-time AmeriCorps alum, firmly believes in bagging his own groceries, and has yet to find a job more difficult job than raising twins.


Panelist: Betsy Goodrich, MANTA Product Development

Betsy GoodrichBetsy Goodrich, FIDSA, Vice President of Design, has been involved in product development for the past twenty years in both consulting and corporate design. Her experience includes medical instrumentation, consumer products, sporting goods, and business equipment.
Prior to MANTA, Betsy worked as a consultant developing products for Haemonetics, Platronics, the Valleylab division of Pfzier, and Instrumentation Laboratory. She has extensive experience with medical and consumer electronic products. Her work has included user research and product testing for international markets.
Betsy is very active with the Industrial Designers Society of America (IDSA). She currently serves on the IDSA Committee on Environmental Concerns (CES) and is editor of the CES newsletter “Green Perspectives.” Previously, she held the offices of Director at Large, Boston Chapter Chair, and has been on IDSA’s Board of Directors.

Betsy has a Bachelor’s of Science in Industrial Design from the University of the Arts, Philadelphia, PA.

Hear from a panel of experts and enjoy a night of drinks, light apps, and networking. Bring your questions and delve into the age of automation with us!

Doors open at 6:30pm; Discussion begins at 7:00pm.

Become a member to attend this event for free • Membership starts at just $5/month