Designing Delight into the Workplace
A live poll conducted at Design Museum’s Center for Workplace Innovation Launch Celebration found that the workplace related topic that most employees value is bringing joy into the workplace. Our friends at Fidelity Investments strive to create new and excellent customer experiences and have found that creating a joyful culture is paramount to what they do. Their philosophy is – “if we can start by creating delight for ourselves, we can continue by creating delight for our customers”
Join Fidelity’s Suzi Hamill and Asha Srikantiah for this highly interactive huddle to explore what “joy” could look and feel like in your workplace. Through the process of designing and making, attendees will come away with new skills in effective communication, collaboration, and culture building.